Conditions of Hire

Bookings

  • No telephone bookings are accepted. Costumes need to be seen and fitted before bookings are made.
  • A refundable cash deposit is required on each costume taken. The amount of the deposit will depend on the price of the costumes, and is payable at the time when the booking is made. Should the booking be cancelled, the deposit will be refunded only if the cancellation was made at least two working days prior to the agreed collection date, otherwise the deposit will be forfeited – please also refer to the section on Rates below.

 

Conditions of Hire

  • There is a hire amount as well as a refundable deposit required for each costume.
  • Once confirmed, a refundable cash deposit, which is separate to the hiring rate, is required to secure the booking.
  • The period of hire and return dates of the costume(s) hired is stipulated on the invoice. These dates are agreed with the customer on the date of hire. Failure to return the costume(s) on the return date,will result in the full forfeiture of the deposit paid.
  • All costumes are washed and steamed in accordance with a specified process in order ensure maximum cleanliness and quality retention. Therefore, customers are requested not to wash or iron costumes before return.
  • Any damages done to the costume whilst out on hire, will be for the account of the hirer. It is therefore important that the customer is satisfied with the condition of the costume, before it leaves the shop.
  • Your ID or Driver’s License must be presented on your first hire.